![]() ![]() In-program ads typically appear in freeware programs (applications that are free to download and use, like Avast Free Edition, as opposed to ones you buy or pay a subscriptions fee to use), as these ads often get displayed as a means of easing costs incurred by releasing products for free to the public. Simply put: It's good that Avast blocked the item listed above.Īs for the pop-up ad: While the blocking of your malicious item by Avast and the ad for Rescue Disk took place around the same time, it's doubtful that the two events had anything to do with one another or that there is anything overtly malicious at play. While no antivirus programs are one hundred percent effective in their efforts, and they sometimes quarantine items mistakenly or let harmful items slip through their defenses, they are still a necessary part of daily computing and each system should have one installed on it. These databases get updated at least once a day, and the information contained in them evolves as new threats develop or as existing threats assume new methods of invasion. They base these decisions on countless databases containing information on known and/or possible threats. Considering that the two events happened almost at the same time, is there validity to these ads?Ī: Antivirus programs are designed to block items that are known either to be fully or potentially harmful to computers. But soon after, I also started receiving pop-ups from Avast advertising a Rescue Disk product they sell for $9.99 the ad said that it would help my PC recover from a crash. Their contact number is 1-86.Q: After clicking on something in my email, my Avast Free Edition antivirus program came up and said what I'd clicked on was malicious and blocked me from accessing it. If you experience this issue, we recommend contacting Avast customer care for further assistance. Click OK at the bottom of the Settings window and close the Avast User Interface.Īvast may continue to block Carbonite even after exceptions are configured.Click OK when you have finished selecting locations to be excluded and Avast will automatically add each location as a separate line on the Exceptions list.As an example, on a 64-bit Windows 10 computer, create a Carbonite subfolder within C:\Program Files\, C:\Program Files (x86)\, and C:\ProgramData\, then create a Carbonite Backup folder within each of the Carbonite subfolders. Note: If the Carbonite directories above do not exist after a failed installation attempt, the applicable folders can be created manually and then exceptions set within Avast. Use the (plus) signs to navigate to the correct locations, ensuring that there is a check mark next to the Carbonite Backup folder for each location you add. C:\ProgramData\Carbonite\Carbonite Backup\ (Windows Vista, Windows 7, Windows 8, Windows 10).C:\Documents and Settings\All Users\Application Data\Carbonite\Carbonite Backup\ (Windows XP).C:\Program Files (x86)\Carbonite\Carbonite Backup\ (64-bit Windows only). ![]() C:\Program Files\Carbonite\Carbonite Backup\ (32-bit Windows).Saved by default in C:\Users\\Downloads\ Where is the folder name of the Windows user that downloaded the installer.Typically named CarboniteSetup-personal-client.exe.Select the individual files and folders in the following locations to be excluded from the Avast scans:. ![]() ![]()
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